Privacy Policy

Sun Pacific Federal Credit Union (SPFCU) is committed to making available financial products and services that will enable you to meet your financial needs and reach your financial goals. Protecting personal information and using it in a manner consistent with your expectations is a high priority for everyone associated with our credit union.

As a member of SPFCU, you also have a responsibility to safeguard your financial information.

To ensure that you can rely upon the quality of products and services we make available, SPFCU stands behind the following privacy policy.

  • SPFCU will collect only the personal information that is necessary to conduct our business. That means just what is necessary to provide competitive financial products and services- no more.
  • SPFCU will protect your personal information. SPFCU will maintain strong security controls to ensure that member information in our files and computers is protected. Where appropriate, we will use security-coding techniques to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and transactions, and protect member confidentiality.
  • As a member of SPFCU, you have the opportunity to review your information and necessary changes to ensure that our records are complete and accurate.
  • SPFCU will only share information when absolutely necessary. We will only share information to administer the products and services we provide, when required to do so by the government, or when we partner with other business to offer a broader array of products and services.
  • SPFCU will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our members’ economic well being. Under no circumstances will we authorize these firms to charge your account without your express consent, and we will not sell member information.

May 2001

 
What's New
Contact Us

Freedom From Debit Card fees

We can help you make a painless switch from your bank to our friendly credit union. Why wait? No Debit Card Fees. No Checking Account Maintenance Fees. How cool is that?

New!! EMERGENCY LOANS

The local pay day loan places DON'T want to hear this. But we have a better answer to their 400% short-term loans. Click the button above:
New. Emergency Loans.
Or speak to us. We'll be happy to tell you about this new service to our members.

Shared Branching a Success

Members living in Maryland, Georgia and Florida are accessing their accounts at shared branching locations. So can you.

To find a location near you, click on 'Click Here'.

Click Here

AUDIO RESPONSE TELLER

Sun Pacific's ART is capable of identifying electronic checks. Yesterday, ART could only tell you about share drafts which cleared the old-fashioned way. Now ART can tell you about the checks which were paid as electronic checks.

If you would like to access your account by telephone, call the credit union at 970-1181 and ask to be set up for audio response teller access. All we have to do is give you a PIN.

Where Am I and How Can I Get Money From My Account?

While you're thinking about it, put this number in your cell phone: 888.287.9475. This is the number to locate the nearest credit union on our SWIRL Shared Branching Network. Tell them where you are, and you're soon on your way to the nearest branch. They will even send the information to your cell phone if you like. Another free service from Sun Pacific.

We are located at 1221 Nevin Avenue in the Frank Hagel Federal Building in Richmond, California. We are two blocks west of the Richmond Bart Station.

Mailing Address
Sun Pacific Federal Credit Union
P.O. Box 4043
Richmond, CA 94804-0043

Telephone Numbers
510-970-1181
800-342-9804

ART (Audio Reponse Teller)
510-970-1192 or 510- 237-0433

To Report Lost or StolenDebit CardCredit Card
In U.S. 800-472-3272 800-556-5678
Outside U.S. 973-682-2652 402-399-3600

E-mail sunpacfcu@sbcglobal.net

Hours
Monday-Friday:  9:45 AM to 3:45 PM
Closed on all national holidays.