Privacy Policy

Sun Pacific Federal Credit Union (SPFCU) is committed to making available financial products and services that will enable you to meet your financial needs and reach your financial goals. Protecting personal information and using it in a manner consistent with your expectations is a high priority for everyone associated with our credit union.

As a member of SPFCU, you also have a responsibility to safeguard your financial information.

To ensure that you can rely upon the quality of products and services we make available, SPFCU stands behind the following privacy policy.

  • SPFCU will collect only the personal information that is necessary to conduct our business. That means just what is necessary to provide competitive financial products and services- no more.
  • SPFCU will protect your personal information. SPFCU will maintain strong security controls to ensure that member information in our files and computers is protected. Where appropriate, we will use security-coding techniques to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and transactions, and protect member confidentiality.
  • As a member of SPFCU, you have the opportunity to review your information and necessary changes to ensure that our records are complete and accurate.
  • SPFCU will only share information when absolutely necessary. We will only share information to administer the products and services we provide, when required to do so by the government, or when we partner with other business to offer a broader array of products and services.
  • SPFCU will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our members’ economic well being. Under no circumstances will we authorize these firms to charge your account without your express consent, and we will not sell member information.

May 2001

 
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KUDOS FOR CREDIT UNIONS

On Sunday, February 28, 2010, CBS’s “Sunday Morning” show featured personal finances. We were so pleased to see that CREDIT UNIONS were lauded as preferred alternatives to large corporate banks. Lower fees, personal service, better rates on loans and credit cards were all noted as no-brainer reasons to make the switch. Of course, our members already know this. See how smart you are? Spread the word. Friends don’t let friends use banks!

Money guru Suze Orman said, “I have come to believe, thanks to you, that many Credit Unions are more ethical and fair to their customers than banks with credit cards.”
If you don’t have a Sun Pacific VISA Card, and would like to apply, you can do it online, or give us a call. We will be happy to show you how much difference a lower interest rate can make.

HAPPY 75TH BIRTHDAY, SSA

The Social Security Administration (SSA) celebrates its seventy-fifth anniversary in 2010. Last year, The National Credit Union Administration (NCUA) celebrated its seventy-fifth anniversary. What do these two agencies have in common?

SSA and NCUA are siblings. Both have the same parents: the Great Depression and Social Democracy. They both lived together in the same house from 1948 to 1970 when the Federal Credit Union Act was administered by the Bureau of Credit Unions, within the Social Security Administration.

Congress passed the Federal Credit Union Act, June 1934 as part of Roosevelt's New Deal. Federal credit unions were legislated into being to help protect Americans against economic insecurity by providing for non-profit co-operatives run by its members for the benefit of its members. Credit unions became an alternative to for-profit banks operated to enhance the financial condition of investors. Low-cost financial services moved onto Main Street.

The same year, 1934, the Committee on Economic Security was convened to explore additional programs which would benefit the American people. One of the many recommendations from the committee was Social Security. August 1935, the Social Security Act was signed into law.

In 1948, the administration of the Federal Credit Union Act was transferred from the Federal Deposit Insurance Corporation (FDIC) which regulates and insures banks to the Social Security Administration where the Bureau of Credit Unions was created. The Bureau of Credit Unions was part of SSA until 1970 when the National Credit Union Administration was authorized.

Federally chartered credit unions join sister SSA in celebration of her birthday. Credit Unions and Social Security are an affirmation that America is not just a collection of individual men and women and families. America is a collection of men and women and families with a Social bond where the Security of one individual or one family is the responsibility of all. America is where men and women and families can join together in a Union to provide one another Credit and other financial services.

Shared Branching a Success

Members living in Maryland, Georgia and Florida are accessing their accounts at shared branching locations. So can you.

To find a location near you, click on 'Click Here'.

Click Here

AUDIO RESPONSE TELLER

Sun Pacific's ART is capable of identifying electronic checks. Yesterday, ART could only tell you about share drafts which cleared the old-fashioned way. Now ART can tell you about the checks which were paid as electronic checks.

If you would like to access your account by telephone, call the credit union at 970-1181 and ask to be set up for audio response teller access. All we have to do is give you a PIN.

Need a New Car? Need a Loan?

Car deals are out there! If the time is right for a new car, check out our car loan rates. Get an answer on your pre-approval fast...before you shop. Apply online or call us. Go to Home Financial Services, then click on Applications.

Where Am I and How Can I Get Money From My Account?

While you're thinking about it, put this number in your cell phone: 888.287.9475. This is the number to locate the nearest credit union on our SWIRL Shared Branching Network. Tell them where you are, and you're soon on your way to the nearest branch. They will even send the information to your cell phone if you like. Another free service from Sun Pacific.

We are located at 1221 Nevin Avenue in the Frank Hagel Federal Building in Richmond, California. We are two blocks west of the Richmond Bart Station.

Mailing Address
Sun Pacific Federal Credit Union
P.O. Box 4043
Richmond, CA 94804-0043

Telephone Numbers
510-970-1181
800-342-9804

ART (Audio Reponse Teller)
510-970-1192 or 510- 237-0433

To Report Lost or StolenDebit CardCredit Card
In U.S. 800-472-3272 800-556-5678
Outside U.S. 973-682-2652 402-399-3600

E-mail sunpacfcu@sbcglobal.net

Hours
Monday-Friday:  9:45 AM to 3:45 PM
Closed on all national holidays.